5 Signs you hired a great contractor

When your home systems and appliances break down, it can be tough to find the right repair professional. There are lots of options out there, and, while some will get you back to working order in no time, others may make the situation worse, or, at the very least, be difficult to deal with. So, how do you find the right contractor to handle the job?

First, do your research. Check reputable online forums, ask your friends and neighbors, and put together a list of the recommendations. Then, get a few estimates to make comparisons.

After those initial steps, here are a few things to look for before making your final choice.

1. The contractor has online ratings

As with any job, you want someone who is experienced and does quality work. You should be able to research the contractor online and make an informed decision yourself on whether or not the contractor meets your expectations. Check online to see if reviews are available on various review sites, like Yelp, Google and BBB.

2. They’re licensed to operate in your area

Ask the contractor for a copy of their license and bond policy. For smaller jobs, it’s not a deal breaker to hire unlicensed, unbonded handymen, but the contractor should be honest about their situation and provide a clear explanation.

3. You’re given a written estimate

It’s important that you understand what you’ll be charged for the work – and that the amount is agreed upon and put in writing. There’s no reason to wonder what the final total will be or to be surprised by a larger-than-quoted bill after the project is complete.

4. They’re timely and attentive

Sometimes people run late or miss phone calls, but that should be the exception, not the rule. A good contractor respects the customer’s time and should be quick to schedule appointments and return phone calls.

5. They communicate clearly

Make sure you feel comfortable asking the contractor questions and engaging in conversation. You should always feel like you have an understanding of the situation – what’s needed to complete the repair, the materials, timeline, etc.

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